Privacy Policy

Last updated: 21 January 2026

This privacy notice for Istanbull Katz Ltd (doing business as Istanbull Katz) (“we”, “us”, or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:
● Visit our website at https://www.istanbullkatz.co.uk or any website of ours that links to this privacy notice
● Make a restaurant booking or enquiry
● Dine with us and make payments in person or online
● Engage with us in other related ways, including enquiries, events, or marketing communications If you do not agree with this privacy policy, please do not use our Services. If you have any questions or concerns, please contact us at info@istanbullkatz.co.uk.

SUMMARY OF KEY POINTS
● We collect personal information you choose to provide when making bookings, enquiries, or payments.
● We do not process sensitive personal information.
● We use trusted platforms such as WordPress, Quandoo, Eventbrite, Stripe, and DNA Payments to operate our Services.
● We only process personal data when we have a lawful basis under UK GDPR.
● You have rights over your personal information under data protection law.

1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
We collect personal information that you voluntarily provide when you:
● Make a restaurant booking (online or by phone)
● Contact us with enquiries
● Dine with us and make payments
● Subscribe to communications
This may include:
● Name
● Email address
● Phone number
● Booking details (date, time, party size)
● Payment information (processed securely by third-party providers)
● Communication preferences
We do not collect or process sensitive personal information.
You are responsible for ensuring that the information you provide is accurate and kept up to date.
Information automatically collected
When you visit or use our website, we may automatically collect certain technical information, including:
● IP address
● Browser and device type
● Operating system
● Language preferences
● Pages viewed and time spent on the website
● Approximate location (based on IP address)
This information helps us operate the website securely, improve functionality, and understand how our Services are used.
We use cookies and similar tracking technologies. Please refer to our Cookie Notice for more information.

2. HOW DO WE PROCESS YOUR INFORMATION?
We process personal information to:
● Manage restaurant bookings and enquiries
● Communicate with you regarding your booking or visit
● Process payments securely
● Send essential service-related communications
● Improve and administer our Services
● Maintain security and prevent fraud
● Comply with legal and regulatory obligations

3. WHAT LEGAL BASES DO WE RELY ON?
Under UK GDPR, we process personal information based on the following legal grounds:
● Consent
● Contractual necessity
● Legal obligation
● Legitimate interests
● Vital interests

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We may share personal information with trusted third-party service providers, including:
● WordPress – website hosting and content management
● Quandoo – restaurant booking management
● Eventbrite – event-related communications and emails
● Stripe – online payment processing
● DNA Payments – in-restaurant and walk-in payment processing
● Google Analytics – website analytics
These providers process data only in accordance with our instructions and applicable law.

5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to support website functionality and analyse usage.
You can manage cookie settings through your browser or our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use appropriate technical and organisational measures to protect personal information. However, no system can be guaranteed to be completely secure.

8. DO WE COLLECT INFORMATION FROM MINORS?
Our Services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18.

9. WHAT ARE YOUR PRIVACY RIGHTS?
You may have the right to access, correct, delete, restrict, or object to processing of your
personal data. You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. DO-NOT-TRACK FEATURES
We do not currently respond to Do-Not-Track browser signals.

11. UPDATES TO THIS POLICY
We may update this privacy policy from time to time. Updates will be effective once published on our website.

12. CONTACT US
Istanbull Katz Ltd
Email: info@istanbullkatz.co.uk
Website: https://www.istanbullkatz.co.uk

13. REVIEW, UPDATE, OR DELETE YOUR DATA
You may request to access, update, or delete your personal information by contacting us or
visiting https://www.istanbullkatz.co.uk.